Testimonials

We'll fix your home like it's our own!

Mainline Drains is a family-owned business made up of people who call Waxhaw, NC home. We care about every customer, so we strive to provide the best service possible. You'll never be passed from person to person when you need help. One staff member will complete your job from start to finish.


Whether you need a small repair or a major overhaul, our team is ready to work. Use our plumbing services in Charlotte, Waxhaw, and surrounding NC areas as soon as possible.

Camera Locate Breakage for a Plumbing System

Upon having a backed up water Sewer line that had dirty water coming into my both of my bath tubs the night before, I needed a plumber ASAP! Within seconds of putting my situation online and trying to get several quotes.... Lloyd (the Plumber) phoned me, gave a quote, and was on his way immediately. Upon arrival, he was thorough in his explanation of his assessment, and answered all questions without making me/the customer feel like I was bothering him. He did the work, exceeding the boundaries of my homes issues (insuring lines were clear to city Sewer lines.) He rechecked everything (again thoroughly and methodically - I have 3 Bathrooms and a sump pump) to insure I should have no repeated issues any time soon. He did all that at less than what he initially quoted me (which was already an acceptable amount as Plumbers are never cheap) Lloyd's customer service skill, knowledge of Plumbing State Code, and determination to leave me satisfied leaves me to say I'd HIGHLY Recommend MAINLINE DRAINS/Loyd to do plumbing work in my home and recommend him to others. Great Job and Thank you, Lloyd!!! Keep up the great work and work ethic! You are our new go to guy in the plumbing profession... Terry and Tammy

Terry K. Gastonia, NC

★★★★★

Camera Locate Breakage for a Plumbing System

Lloyd was very thorough and explained everything that needed to be done and why. He also saved us thousands from a potential full pipe refit.


-Robert H. Charlotte, NC

★★★★★

Clear a Clogged or Slow Drain

Nice personality and professional


-Woodrow B. Charlotte, NC

★★★★★

Clear a Clogged or Slow Drain

Mainline Drains is knowledgeable, dependable and trustworthy. Lloyd, the owner provided a technical explanation why the drain was clogged and why other companies had a difficult time trying to clear the clog. I have used plumbers in Charlotte over the last twenty years and Mainline Drains is the best company providing top rated customer service. I plan to have more work done in the future and Mainline Drains is the only company I plan to call. The work was completed quickly and the clean up work was excellent.


-Michelle R. Charlotte, NC

★★★★★

Clear a Clogged or Slow Drain

They were kind enough to come on a Sunday and diagnose the issues related to water line. We were not charged for the visit.


-Sujana P. Harrisburg, NC

★★★★★

Clear a Clogged or Slow Drain

Lloyd was very respectful courteous and professional


-Valeria P. Charlotte, NC

★★★★★

Clear a Clogged or Slow Drain

M Llord responded quickly, educated us about ou drain pipes, flushed them, and was reasonably priced. We couldn't have asked for more than that.


-Yolanda R. Charlotte, NC

★★★★★

Clear a Clogged or Slow Drain

Lloyd took the time to explain what he was doing and why. He took the time to answer questions and didn't treat me as if I was standing in the way of another job.


-Cindy F. Charlotte, NC

★★★★★

Clear a Clogged or Slow Drain

Lloyd was arrived an hour after i called and fixed my clogged drain quickly.Very satisfied


-Kenn F. Charlotte, NC

★★★★★

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Mainline Drains is amazing! They were fast, professional, and skilled. My old place now has a main water disconnect for those unexpected emergencies - yeah!


-Steve J.

★★★★★

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value


-Passion F.

★★★★★

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Mainline Drains repaired/replaced multiple toilets, replaced cartridges for my showers, and replaced my kitchen faucet. Very pleased with the work! Will call again for all future work.


-Hillary S.

★★★★★

Positive: Professionalism, Responsiveness, Value

Lloyd cleared out a french drain clog just before the big storms rolled through. I am certain he saved my garage from a messy backup. Thanks Lloyd!


-Leslie S.

★★★★★

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Lloyd at Mainline Drains did a fantastic job! He was prompt, professional, reasonable and I would recommend him for dryer vent service.


-Eric M.

★★★★★

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value


-Michael P.

★★★★★

This was the best experience I have had with any trades person! Lloyd was very professional and even gave us advice on how to deal with the Homeowners claim! He is now my go to person for all of my plumbing needs!


-Jeff K.

★★★★★

Mainline Drains was wonderful, will definitely use them from here on out ...


-Kathy M.

★★★★★

Lloyd with Mainline Drains repaired two toilets for us. He is very prompt, I called and did not expect to get an appointment with him as soon as I did but he came as soon as he could and it was the same day! He arrived at our home exactly when he said he would be there. He was very kind, professional and explained everything to us about what he was doing to make the repairs and why. His prices are very reasonable. We will be using Lloyd for all of our plumbing needs and we highly recommend him to everyone. If you are looking for reasonable prices, great quality work and great service Mainline Drains is who you need to call.


-LaVonne R.

★★★★★

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value


-Gerald B.

★★★★★

Lloyd was exceptional, timely, and very responsive. Very open and honest and helped share information on how to prevent issue in the future. I will be using his services going forward. Highly recommend.


-Jerry R.

★★★★★

Lloyd with Mainline Drains is awesome. He came out last minute, worked fast, and was extremely helpful. He took the time to answer a lot of our questions we had with our plumbing. He gave us various options and advice. Lloyd is a very kind person and easy to work with!


Will be calling Lloyd again for plumbing service!


-JB B.

★★★★★

Camera Locate Breakage for a Plumbing System

Lloyd was very thorough and explained everything that needed to be done and why. He also saved us thousands from a potential full pipe refit.


-Robert H. Charlotte, NC

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